About ChargedUp
ChargedUp is the UK’s first and fastest-growing phone charging network with over 2,000 charging stations in venues including M&S, Brewdog, Stone Gate pubs and Westfield shopping centres. We are backed by JamJar (Innocent Smoothie founders), The Garage Soho (Tom Teichman and Sir John Hegarty), Founders Factory (Brent Hoberman) and many more of London's top investors.

Requirements

We're looking for dedicated, organised and articulate Field Operations Associates (riders) to work with us in various UK cities, including: London, Manchester, Liverpool, Brighton, Leeds, Newcastle upon Tyne, Bristol, Glasgow, Edinburgh and Cardiff. Working as a self-employed contractor, and as part of the wider operations team, you will spend all of your time ‘in the field’ visiting a range of venues including pubs and restaurants, leisure, retail and commercial venues. The amount of hours/ days per week is flexible depending on the area you are covering and the requirements at the time.

Key services:
-Delivering, installing (switching on), relocating portable ChargedUp stations
-Re-stocking and re-distributing batteries
-Trouble shooting technical issues (note: this isn’t a ‘technical’ role - you just need to be able to follow a process)
-Clearly communicating technical issues and escalations to the ChargedUp Operations and Tech teams
-Training/ explaining the ChargedUp service to venue staff
-Managing and maintaining excellent professional working relationships with venues

Skills, experience and qualities we're looking for:
You will need to;
-Supply your own transport - ideally a scooter or equivalent - and you’ll need a full clean driving licence with business insurance for the times you're operating with us
-Be highly professional, organised, outgoing and friendly
-Be able to communicate clearly and simply - not get flustered in situations involving ‘technology’
-Have common sense and be able to operate independently

In return:
You will;
-Receive competitive task/ day rates for your services
-Be able to provide a service to a fast growing, interesting and engaging business
-Work with highly motivated and supportive colleagues
-Be treated in a professional and respectful way